SiteGround is pretty expensive. If we compare it with hosts like Cloudways or Bluehost.
Also, SiteGround’s renewal prices change drastically, and that’s why many bloggers are leaving Siteground and connecting their blogs to other hosts.
In this post, we gonna learn how to delete your website from SiteGround or cancel the purchase. We will also gonna look at some other important things, like the refund process, how to re-add your site, and the backup process.
Stick till the end to learn better.
First, we are going to look at how we can remove our site from SiteGround, and then I will share with you the steps to delete your purchase and get a refund.
How To Delete WordPress From SiteGround
If you want to remove your site from SiteGround without canceling your purchase then follow these steps.
Steps are pretty easy, but make sure to focus on every step.
Step 1: Login To Your Account
Go to SiteGround.com and login to your account to begin the process.
Step 2: Click On Website
Once you are in, click on Website to find out the website you are looking to delete.
Step 2: Click On Manage
Select the domain which you wanna remove from SiteGround, and then Click on Manage.
Step 3: Click On The Kebab Menu
Click on the kebab menu to find the delete option.
Step 4: Click On Delete
Click On Delete to begin the deletion process.
Step 5: SiteGround’s Warning Message
When you will click on delete, a new page will be open where SiteGround will show you a warning message. Siteground will inform you that if you begin with deletion, all the files, emails, and databases will be deleted.
If you still want to delete it, Click On Confirm To Delete.
So these were the steps that you have to follow if you wanna remove your site from SiteGround. Now, let’s see how we can get a refund. To get the refund, we have to terminate our account.
How To Terminate Your SiteGround Account And Get The Refund
Once you remove your site from SiteGround, now it’s time to delete your account to get a refund.
However, you are only eligible for a full refund if you are terminating your account under 30 days. If you cancel the account after 30 days or before the renewal period then you will get a partial refund. Also, they will not pay you the refund of things that you purchased extra such as their speed tools or any other tool.
Now, let’s look at the steps we have to do to cancel the account and get a refund. Make sure to follow each step with care.
Step 1: Login To Your Account
Step 2: Click On Services
After log in to your account successfully, click on services and find the domain you want to cancel. And, Click On Manage
Step 3: Click On The Kebab Menu
Step 4: Click On Cancel To Cancel The Services
Step 5: Select The Cancellation Option
Now, SiteGround will ask you when do you want to cancel the Plan. They will give two options, Immediately or After the Expiration Date.
Click on Immediately to cancel the account instantly.
Once you select the “Immediately option” click on Continue.
Step 6: Read The SiteGround Warning
SiteGround will show you a warning page where they will tell you that will lose your website data. They will show you the site that is in danger of losing data. Once you read everything, Click on Continue.
Step 7: Select The Reason Of Cancellation
SiteGround will present a list of reasons for cancellation. Select the reason for cancellation according to you and click on continue.
You can write down why you are canceling your account. You don’t need to write too much. Just mention the reason in one line. Once done, click on continue.
Step 8: Connect With SiteGround Customer Executive Or Continue For Refund
Now, Siteground will try another attempt to stop you from canceling their services. They will ask you to coordinate with their customer executive and solve any issue you are facing. However, if you don’t want to talk to them then it is okay, click on continue.
Step 9: Review Total Refund
SiteGround will show you the detail, how much refund you will receive, and how much time it may take to show in your bank.
Generally, it takes 2-3 days, but sometimes it may take more than a week. It also depends on your bank.
Click on Confirm after reviewing refund money.
You will get a confirmation Message
Once you click on confirm, SiteGround will show you a confirmation message on the next page.
These were the steps to cancel the SiteGround account and get your refund.
Why People Are Leaving SiteGround?
The main reason is their renewal prices. Once you finish your first year with Siteground, they will charge you almost double.
For some people, one year is enough to generate money from a blog, but most bloggers struggle to generate any income in the first year of blogging.
Most people do blogging part-time, they can’t put all their time into writing content, so their blog takes time (normally more than a year) to get traffic.
Why would anyone spend so much money on hosting renewal when they aren’t earning from their blog?
That is why many bloggers are finding SiteGround not so beginner-friendly and considering leaving it.
A beginner blogger’s primary job is to publish content and save as much money as they can. Spending all the money on hosting services, doesn’t seem to be a good deal.
In my opinion, SiteGround used to be the most elegant host, but now they are just focusing on making money. They aren’t even as fast as Cloudways or Kinsta, but they are charging their customers like they are the fastest and most reliable host present on the internet.
If SiteGround doesn’t change its policies, it may end up losing many customers.
However, I have to say, they have a really clean design. Their tools are easy to use, even a beginner won’t face any difficulties. If they decrease their prices slightly, SiteGround could become a great option.
If you are looking for SiteGround alternatives, then read this article ——> List Of Fastest WordPress Hosts In 2021: 8 Hosts Compared. In this article, I have discussed the best hosts available on the internet. SiteGround isn’t even on the list.
Simplest Method To Cancel Your SiteGround Purchase And Get Refund
We looked at how you can manually cancel your purchase and get a refund, but there is another way in which you don’t have to do many things to get your money back.
You just need to contact their support team and ask them to cancel on your behalf. If you have found the steps mentioned above complicated, then you can simply contact their support team and let them do the job for you.
I have published a detailed post on how to contact their support or what is the best way to contact them and some other important things. Read it by clicking here.
Is It Possible To Re-Add Your Site To SiteGround?
Yes, it is possible. If you have only removed your Site from SiteGround, but haven’t completely canceled it. You can add your site again by adding nameservers of SiteGround into your domain registrar.
But if you have canceled your purchase completely, then you have to purchase a plan again and then have to point name servers to SiteGround.
How Much Time SiteGround Takes To Refund The Money?
Generally, It takes around one or two days, but Siteground has clearly mentioned that it might take up to 3 weeks (21 days) to complete the refund.
However, ut depends on your bank as well. If your bank is fast in processing your refund, then you will able to see money in your bank account as soon as SiteGround release them.
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Can I get a refund on a domain name?
Yes, but you should ask for a refund under the refund period (30 days). After that, you will not be eligible for it. For more details on this, I request you to contact their customer support, they may help you better.
How To Stop SiteGround Auto-Renewal
SiteGround automatically renew your plan within 15 days, and if you wanna stop it then here are the steps for you:
- Login to your account
- Click On Services
- Click on Hosting/Domains
- Click on Manage
- Click on the kebab menu and select Renewal Settings.
- You will now be able to see the autorenewal Off/On toggle button. Click on it and turn it off.
If you aren’t satisfied with the performance that you are getting with SiteGround, then you can ask for a refund within 30 days. You just simply have to delete the purchase you have made.
Refund will be credited to you within 7 to 21 days according to SiteGround, however, It could reach you before that.
The steps are pretty easy. You need to log in to your SiteGround account and from there you can manage everything.
SiteGround is too expensive for beginners, and that’s why some bloggers aren’t continuing with them. If you have purchased their plan but don’t want to renew it, you can turn off the autorenewal option.
Yeah, no, Siteground does not refund. If you paid in advance for two years and cancel after a year, they will not refund for the unused portion, even though they say that they will.
It’s really sad to hear that a reputed brand like siteground has such a bad refund policy. They must improve it asap, otherwise, they’ll lose their position in the market.